The lowdown on Make a Difference

Do I need an appointment for mental health support at Make a Difference Tavistock?

You don't need an appointment to access mental health support in Tavistock. Make a Difference's Trident House is a drop-in-centre for anyone who is coping with mental health difficulties, or who would like to offer support and friendship.
Our opening hours at Trident House are 12pm to 4pm Mondays to Fridays.
Our Crisis Cafe is also located at Trident House and is open from 6pm to 10pm on Friday, Saturday and Sunday. You do not need an appointment for these face-to-face talking sessions with a trained volunteer.

Do I need a diagnosis or referral for mental health support at Make a Difference?

You don't need a mental health diagnosis or a referral to access our free mental health support at Trident House.
Make a Difference Tavistock is a safe space for anyone who needs support with their mental wellbeing, or is feeling anxious, marginalised, lonely or demoralised.

Can anyone drop in to Trident House?

As an open-door mental health charity, Make a Difference is about community, belonging and preventing social isolation. Our door at Trident House and arts and crafts workshops at the Arch are open to all, whether or not you identify as having a mental illness.
Our mission  is to bring people in Tavistock and the surrounding areas of West Devon and South East Cornwall together, through conversation, social activities and stress-free pursuits.
You can walk in at any time during opening hours and stay for as long – or as short a time – as you like.

Do I need to live locally for the charity's mental health support?

As a small mental health charity, we primarily cover West Devon, South East Cornwall and South Hams.
Our door's open to anyone who lives within a manageable travelling distance of our Tavistock base.
Our Ofqual-approved Mental Health First Aid courses, are available to UK-wide businesses, not-for-profit organisations, schools and colleges.


What kind of mental health support does Make a Difference Tavistock provide?

Make a Difference Tavistock offers trained volunteer-led and peer-to-peer suppor.
It provides a relaxed space for people to share about any difficulties they are having, as well as chat and develop friendships that can be life-enhancing.
Our Crisis Cafe (Fridays, Saturdays and Sundays, 6pm to 10 pm) is available to people who need support over the weekend.
You do not need an appointment for the Crisis Cafe or to drop into Trident House during weekday opening hours.
Make a Difference Tavistock also hosts talking sessions with West Devon and South Hams NHS mental health workers. You do not need to be already registered with a NHS community psychiatric nurse or health worker to attend these talking sessions, which are held on a first-come-first served basis.

Who are the people behind Make a Difference?

Our mental health activities are coordinated by Mark Rickman, a former psychiatric nurse. Make a Difference founder Sandy Edney, has over 25 years professional experience in mental health care and support. She can be found at Trident House most days.
Many of the volunteers who help out at Make a Difference have been inspired to support us through their own lived experience of coping with anxiety, depression or other mental health condition.

How else can Make a Difference help me?

Everyday life can involve a lot of lot of small print and paperwork – and when you are you are coping with a mental health condition, things can seem even more complicated.
Here at Trident House, we have computers available to use, whether you are working on your CV and applying for a job, or are needing support to apply for benefits claims. Help is available to guide you through the steps you may need to take.

Is Trident House wheelchair accessible?

Trident House is wheelchair accessible, with its wheelchair-friendly entrance located to the right of the building on Tavistock's Taylor Square, as you are facing it. There's an accessible downstairs loo.
Upstairs rooms, primarily used as quiet spaces and for crafting, can be accessed by community members who are able to transfer. There is a stairlift from the ground floor and a manual wheelchair on the top floor.


Make A Difference Tavistock

01822 613746

Trident House, Two Taylor Square, Tavistock, Devon, PL19 0DG

Charity number:  1115769

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